What you’re agreeing to.

What pickleball involves

Pickleball is a fast-paced athletic activity. Like any sport, it carries inherent physical risks. By reserving a seat, you confirm you understand and accept these risks as part of the sport.

• Falls, slips, and trips on the court surface
• Impact from the ball, paddle, other players, or court equipment
• Eye injury (ball impact is the most common pickleball injury, eyewear strongly recommended)
• Muscle strains, sprains, joint injuries, and bruises
• Ankle, knee, back, shoulder, and wrist injuries from sudden movement or change of direction
• Heat-related illness, dehydration, and exhaustion
• Aggravation of pre-existing medical conditions
• Serious injury, including (rarely) injuries requiring medical treatment or hospitalization

What you confirm by reserving

By completing your reservation, you confirm that:

• You are 18 years of age or older.
• You are physically fit and able to participate in four hours of structured pickleball drills and live play.
• You will disclose any injuries, medical conditions, allergies, medications, or physical limitations to your coach in advance, either through the post-purchase intake form or directly by email.
• You will sign RallyUp Pickleball’s full participant release, assumption of risk, indemnification, and photo/video release on camp day before play begins. Failure to sign means you cannot participate, and your payment becomes credit-forward only.
• You assume responsibility for your own equipment, including appropriate court shoes (no street shoes on indoor courts) and protective eyewear if you choose to wear it.

Photo and video at camp

RallyUp Pickleball photographs and films camp sessions for marketing, social media, instructional use, and internal review. By attending, you agree that your image, likeness, and voice may be captured and used by RallyUp Pickleball and its partners without further compensation. The complete photo and video release is part of the in-person waiver you sign on camp day.

If you prefer not to be filmed or photographed, tell your coach when you arrive and we will keep cameras off you.

Cancellation and refund policy

• Any time before camp day: full refund, no questions asked. One email to help@rallyuppickleball.com does it.
• Prefer credit? Email us before camp day and we will transfer your seat to any future RallyUp camp instead. Credit does not expire.
• Attended and not won over? Tell us within 7 days of camp and your seat at a future camp is free (one per participant).
• If we cancel for weather, low attendance, or any reason on our end: full refund or full credit, your call.
• If camp day passes and we have not heard from you: the seat counts as used and the fee is not refundable or transferable. Each camp is built around a fixed group of eight, and your spot is held and staffed whether or not you make it. Reach us before camp day and we will always work with you.

The full legal waiver

The complete Release of Liability, Assumption of Risk, Indemnification, Medical Authorization, and Photo and Video Release is a separate document you sign in person at camp before play begins. That document is the binding legal release between you and RallyUp Pickleball.

This page is your acknowledgment, at the time of booking, that you understand the risks of participating and agree to sign the full waiver on camp day.

Questions

Email help@rallyuppickleball.com before booking if anything here is unclear.